help-giving

Michael Twidale

Submitted by twidale on Wed, 2010-02-10 14:15
Tags: 
usability
learning
technical help
help-giving
HCI

The confusion of crowds: non-dyadic help interactions

Submitted by twidale on Wed, 2010-02-10 13:40
V. Singh and Twidale, M. B., “The confusion of crowds: non-dyadic help interactions”, in CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work, New York, NY, USA, 2008, pp. 699–702.
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technical help
help-giving