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ticketing system
OTRS: un sistema a ticket per la gestione dell’help desk
Submitted by
superadmin
on Mon, 2009-12-21 17:13
S. Bencetti
and
Verduci, G.
,
“
OTRS: un sistema a ticket per la gestione dell’help desk
”
, in
OSS2005: Open Source Systems
, 2005, p. 281.
Taxonomy upgrade extras:
open source
help desk
trouble ticket
ticketing system
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