You are here

help desk

OTRS: un sistema a ticket per la gestione dell’help desk

Submitted by superadmin on Mon, 2009-12-21 17:13

S. Bencetti and Verduci, G., “OTRS: un sistema a ticket per la gestione dell’help desk”, in OSS2005: Open Source Systems , 2005, p. 281.

Taxonomy upgrade extras:

ticketing system

Read more about OTRS: un sistema a ticket per la gestione dell’help desk
Log in or register to post comments
Google Scholar
BibTeX
Tagged
EndNote XML