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“Usability and open-source software development”, Proceedings of the Symposium on Computer Human Interaction, pp. 49–54, 2001. nichols.pdf (40.74 KB)
, “Users of Open Source Software - How Do They Get Help?”, 42nd Hawaii International Conference on System Sciences (HICSS 2009), pp. 1-10, 2009. 07-07-04.pdf (254.75 KB)
, “Usability and open-source software development”, Proceedings of the Symposium on Computer Human Interaction, pp. 49–54, 2001. nichols.pdf (40.74 KB)
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