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Software problem management

Distributed Collective Practices and F/OSS Problem Management: Perspective and Methods

Submitted by msquire on Thu, 2011-04-21 15:52
L. Gasser and Ripoche, G., “Distributed Collective Practices and F/OSS Problem Management: Perspective and Methods”, in Conference on Cooperation, Innovation & Technology (CITE 2003), 2003.
Taxonomy upgrade extras: 
bug fixing
Mozilla
bugzilla
bug reports
Software problem management
Collective knowledge management
Automated process extraction
Information extraction from natural language texts
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