Usability processes in open source projects

TitleUsability processes in open source projects
Publication TypeJournal Article
Year of Publication2006
AuthorsNichols, DM, Twidale, MB
Secondary TitleSoftware Process: Improvement and Practice
Pagination149 - 162
Date Published03/2006
ISSN Number1099-1670

We explore how some open source projects address issues of usability. We describe the mechanisms, techniques and technology used by open source communities to design and refine the interfaces to their programs. In particular we consider how these developers cope with their distributed community, lack of domain expertise, limited resources and separation from their users. We also discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers.

Short TitleSoftw. Process: Improve. Pract.
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