A Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools

TitleA Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools
Publication TypeBook Chapter
Year of Publication2015
AuthorsDelgado, A, Calegari, D, Milanese, P, Falcon, R, García, E
Secondary AuthorsDamiani, E, Frati, F, Riehle, D, Wasserman, AI
Secondary TitleOpen Source Systems: Adoption and Impact
Series TitleIFIP Advances in Information and Communication Technology
Volume451
Pagination81-90
PublisherSpringer International Publishing
ISBN Number978-3-319-17836-3
KeywordsBusiness Process Management Systems (BPMS), Evaluation methodology, Open source and proprietary BPMS, Systematic approach
Abstract

Business Process Management Systems (BPMS) provide support for modeling, developing, deploying, executing and evaluating business processes in an organization. Selecting a BPMS is not a trivial task, not only due to the many existing alternatives, both in the open source and proprietary realms, but also because it requires a thorough evaluation of its capabilities, contextualizing them in the organizational environment in which they will be used. In this paper we present a methodology to guide the systematic evaluation of BPMS that takes into account the specific needs of each organization. It provides a list of key characteristics of BPMS which are ranked by the organization and evaluated using test cases and quantitative criteria. We also present case studies of open source and proprietary BPMS evaluations following our proposal.

URLhttp://dx.doi.org/10.1007/978-3-319-17837-0_8
DOI10.1007/978-3-319-17837-0_8
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