Integrating HCI Specialists into Open Source Software Development Projects

TitleIntegrating HCI Specialists into Open Source Software Development Projects
Publication TypeConference Paper
Year of Publication2009
AuthorsHedberg, H, Iivari, N
Secondary TitleOSS2009: Open Source Ecosystems: Diverse Communities Interacting (IFIP 2.13)
Pagination251 - 263
Date Published2009///
ISSN Number978-3-642-02031-5

Typical open source software (OSS) development projects are organized around technically talented developers, whose communication is based on technical aspects and source code. Decision-making power is gained through proven competence and activity in the project, and non-technical end-user opinions are too many times neglected. In addition, also human-computer interaction (HCI) specialists have encountered difficulties in trying to participate in OSS projects, because there seems to be no clear authority and responsibility for them. In this paper, based on HCI and OSS literature, we introduce an extended OSS development project organization model that adds a new level of communication and roles for attending human aspects of software. The proposed model makes the existence of HCI specialists visible in the projects, and promotes interaction between developers and the HCI specialists in the course of a project.

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