Charting the market disruptive nature of Open Source: Experiences from Sony Mobile

Open Source Software (OSS) has substantial impact
on how software-intensive firms develop products and deliver
value to the customers. These companies need both strategic
and operational support on how to adapt OSS as a part of their
products and how to adjust processes and organizations to
increase the benefits from OSS participation. This work
presents the key insights from the journey that Sony Mobile
has made from a company developing proprietary software to
a respected member of OSS communities. We framed the
experiences into an Open Source Maturity Model that includes
two scenarios: engineering-driven and business-driven open
source. We outline the most important decisions, roles,
processes and implications.