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software development
K. Yatani, Chung, E., Jensen, C., and Truong, K. N., “Understanding how and why open source contributors use diagrams in the development of Ubuntu”, in Proceedings of the 27th international conference on Human factors in computing systems, New York, NY, USA, 2009, pp. 995–1004.
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C. Jensen, King, S., and Kuechler, V., “Joining Free/Open Source Software Communities: An Analysis of Newbies' First Interactions on Project Mailing Lists”, in 2011 44th Hawaii International Conference on System Sciences (HICSS 2011), Kauai, HI, 2011, pp. 1 - 10.
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I. Ahmed, Ghorashi, S., and Jensen, C., “An Exploration of Code Quality in FOSS Projects”, in Open Source Software: Mobile Open Source Technologies, vol. 427, L. Corral, Sillitti, A., Succi, G., Vlasenko, J., and Wasserman, A. I., Eds. Springer Berlin Heidelberg, 2014, pp. 181-190.