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Information seeking software maintenance; Open source software; Qualitative empirical study
K. Y. Sharif, English, M., Ali, N., Exton, C., Collins, J. J., and Buckley, J., “An empirically-based characterization and quantification of information seeking through mailing lists during open source developers’ software evolution”, Information and Software Technology, vol. 57, pp. 77–94, 2015.