Lurking? Cyclopaths? A Quantitative Lifecyle Analysis of User Behavior in a Geowiki. In: ACM Conference on Computer-Human Interaction (CHI). Atlanta, GA: Association for Computing Machinery; 2010.
Wikipedians are born, not made: a study of power editors on Wikipedia. In: ACM 2009 International Conference on Group Work. Sanibel Island, FL: Association for Computing Machinery; 2009. p. 51-60.
Two peers are better than one: aggregating peer reviews for computing assignments is surprisingly accurate. In: ACM 2009 International Conference on Supporting Group Work. Sanibel Island, FL: Association for Computing Machinery; 2009. p. 115-24.
Crafting the initial user experience to achieve community goals. In: ACM Conference on recommender Systems. Lausanne, Switzerland: ACM; 2008.
Talk Amongst Yourselves: Inviting Users to Participate in Online Conversations.. In: International Conference on Intelligent User Interfaces . Honolulu, Hawaii: ACM; 2007. p. 62-71. (Proceedings of the 12th international conference on Intelligent user interfaces).
Using Intelligent Task Routing and Contribution Review to Help Communities Build Artifacts of Lasting Value. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Montreal, Quebec, Canada: ACM; 2006. p. 1037-46.
Because I Carry My Cell Phone Anyway: Functional Location-Based Reminder Applications. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Montreal, Quebec, Canada: ACM; 2006. p. 889-98.
How Oversight Improves Member-Maintained Communities. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Portland OR: ACM; 2005.