Papers

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2009
V. Singh, Twidale, M. B., and Nichols, D. M., Users of Open Source Software - How Do They Get Help?, 42nd Hawaii International Conference on System Sciences (HICSS 2009), pp. 1-10, 2009.PDF icon 07-07-04.pdf (254.75 KB)
2006
D. M. Nichols and Twidale, M. B., Usability processes in open source projects, Software Process: Improvement and Practice, vol. 11, no. 2, pp. 149 - 162, 2006.
2003
D. M. Nichols, McKay, D., and Twidale, M. B., Participatory Usability: supporting proactive users, Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer Human Interaction - New Zealand Chapter (CHINZ'03), pp. 63–68, 2003.PDF icon nicholsmckaytwidale.pdf (250.41 KB)
D. M. Nichols and Twidale, M. B., The Usability of Open Source Software, First Monday, vol. 8, no. 1, 2003.
2002
D. M. Nichols and Twidale, M. B., Usability and Open Source Software, Working Paper 02/10, Department of Computer Science, University of Waikato, 2002.PDF icon nicholstwidale1.pdf (103.21 KB)
2001
D. M. Nichols, Thomson, K., and Yeates, S. A., Usability and open-source software development, Proceedings of the Symposium on Computer Human Interaction, pp. 49–54, 2001.PDF icon nichols.pdf (40.74 KB)