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“Understanding Sustained Participation in Open Source Software Projects”, J. Manage. Inf. Syst., vol. 25, pp. 9–50, 2009.
, “User and developer mediation in an Open Source Software community: Boundary spanning through cross participation in online discussions”, Int. J. Hum.-Comput. Stud., vol. 66, pp. 558–570, 2008.
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