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Book Chapter
A. Delgado, Calegari, D., Milanese, P., Falcon, R., and García, E., “A Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools”, in Open Source Systems: Adoption and Impact, vol. 451, E. Damiani, Frati, F., Riehle, D., and Wasserman, A. I., Eds. Springer International Publishing, 2015, pp. 81-90.