Contains the keyword human-centric software engineering

Rastkar S, Murphy GC, Murray G. Summarizing software artifacts: a case study of bug reports. In Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 1 [Internet]. New York, NY, USA: ACM; 2010. pp. 505–514. http://doi.acm.org/10.1145/1806799.1806872