%0 Journal Article %J Information & Management %D 2016 %T Roles and politeness behavior in community-based free/libre open source software development %A Kangning Wei %A Kevin Crowston %A Eseryel, U.Yeliz %A Robert Heckman %K Core–periphery structure %K open source software development %K Politeness behavior %X Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core–periphery has focused on software coding-related behaviors. We study how core–periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory. %B Information & Management %8 11/2016 %U https://crowston.syr.edu/sites/crowston.syr.edu/files/Group_maintenance%20paper%20to%20share.pdf %! Information & Management %R 10.1016/j.im.2016.11.006