%0 Conference Proceedings %B IFIP Advances in Information and Communication Technology 378 (OSS 2012) %D 2012 %T A Study on OSS Marketing and Communication Strategies %A del Bianco, Vieri %A Lavazza, Luigi %A Lenarduzzi, Valentina %A Morasca, Sandro %A Taibi, Davide %A Tosi, Davide %X The goal of every open source project is to gain as many satisfied users as possible. To this end, open source software producers should focus on both product development and communication. Currently, most open source projects are mainly concerned with developing code using the most appealing technologies and introducing fancy features. On the contrary, open source software producers seem to lack good communication strategies. In this paper we describe the communication strategies adopted by three successful companies that are active in open source software development. The goal of the paper is to provide some hints that could help other open source software producers identify communication strategies that are effective in promoting their products on the market. %B IFIP Advances in Information and Communication Technology 378 (OSS 2012) %I IFIP AICT, Springer %C Eighth International Conference on Open Source Systems %V 378 %P 338-343 %8 09/2012 %0 Journal Article %J International Journal of Open Source Software and Processes %D 2011 %T OSS-TMM %A Morasca, Sandro %A Taibi, Davide %A Tosi, Davide %K testing %X Open Source Software (OSS) products do not usually follow traditional software engineering development paradigms. Specifically, testing activities in OSS development may be quite different from those carried out in Closed Source Software (CSS) development. As testing and verification require a good deal of resources in OSS, it is necessary to have ways to assess and improve OSS testing processes. This paper provides a set of testing guidelines and issues that OSS developers can use to decide which testing techniques make most sense for their OSS products. This paper 1) provides a checklist that helps OSS developers identify the most useful testing techniques according to the main characteristics of their products, and 2) outlines a proposal for a method that helps assess the maturity of OSS testing processes. The method is a proposal of a Maturity Model for testing processes (called OSS-TMM). To show its usefulness, the authors apply the method to seven real-life projects. Specifically, the authors apply the method to BusyBox, Apache Httpd, and Eclipse Test & Performance Tools Platform to show how the checklist supports and guides the testing process of these OSS products. %B International Journal of Open Source Software and Processes %V 3 %P 1 - 22 %N 2 %R 10.4018/jossp.2011040101 %0 Conference Paper %B OSS2009: Open Source Ecosystems: Diverse Communities Interacting (IFIP 2.13) %D 2009 %T Quality of Open Source Software: The QualiPSo Trustworthiness Model %A del Bianco, Vieri %A Lavazza, Luigi %A Morasca, Sandro %A Taibi, Davide %X Trustworthiness is one of the main issues upon which the decision whether to adopt an Open-Source Software (OSS) product is based. The work described here is part of an activity that has the goals of 1) defining an adequate notion of trustworthiness of software products and artifacts and 2) identifying a number of factors that influence it. Specifically, this paper reports about the identification of the “dimensions” of trustworthiness, i.e., of the high-level qualities that software products and artefacts have to posses in order to be considered trustworthy. These dimensions are described by means of a conceptual model of trustworthiness, which comprises the representation of the factors that affect the user’s perception of trustworthiness, as well as the objective characteristics of the products that contribute to “build” trustworthi-ness. The aforementioned model is equipped with a measurement plan that de-scribes, at the operational level, how to perform the evaluation of the trustwor-thiness of OSS products. The proposed model provides the basis to build quantitative models of the trustworthiness of OSS products and artifacts that are able to explain the relationships between the (objectively observable) characteristics of OSS products and the level of trustworthiness perceived by the users of such products. %B OSS2009: Open Source Ecosystems: Diverse Communities Interacting (IFIP 2.13) %S IFIP Advances in Information and Communication Technology %I Springer %V 299/2009 %P 199 - 212 %8 2009/// %G eng %& 18 %R http://dx.doi.org/10.1007/978-3-642-02032-2_18 %> https://flosshub.org/sites/flosshub.org/files/Quality%20of%20Open%20Source%20Software.pdf %0 Conference Paper %B OSS2008: Open Source Development, Communities and Quality (IFIP 2.13) %D 2008 %T Towards The Evaluation of OSS Trustworthiness: Lessons Learned From The Observation of Relevant OSS Projects %A Taibi, Davide %A del Bianco, Vieri %A Carbonare, Davide %A Lavazza, Luigi %A Morasca, Sandro %X To facilitate the adoption of open-source software (OSS) in industry, it is important to provide potential users (i.e., those who could decide to adopt OSS) with the means for evaluating the trustworthiness of OS products. This paper presents part of the work done in the QualiPSo project for this purpose. A set of factors that are believed to affect the perception of trustworthiness are introduced. In order to test the feasibility of deriving a correct, complete and reliable evaluation of trustworthiness on the basis of these factors, a set of well-known OSS projects have been chosen. Then, the possibility to assess the proposed factors on each project was verified: not all the factors appear to be observable or measurable. The paper reports what information is available to support the evaluation and what is not. This knowledge is considered to be useful to users, who are warned that there are still dark areas in the characterization of OSS products, and to developers, who should provide more data and characteristics on their products in order to support their adoption. %B OSS2008: Open Source Development, Communities and Quality (IFIP 2.13) %S IFIP International Federation for Information Processing %I Springer %V 275/2008 %P 389 - 395 %8 2008/// %G eng %& 37 %R http://dx.doi.org/10.1007/978-0-387-09684-1_37 %> https://flosshub.org/sites/flosshub.org/files/Toward%20the%20Evaluation%20of%20OSS.pdf %0 Conference Paper %B OSS2007: Open Source Development, Adoption and Innovation (IFIP 2.13) %D 2007 %T OpenBQR: a framework for the assessment of OSS %A Taibi, Davide %A Lavazza, Luigi %A Morasca, Sandro %X People and organizations that are considering the adoption of OSS, or that need to choose among different OS products face the problem of evaluating OSS in a systematic, sound and complete way. While several proposals concerning the evaluation of costs and benefits exist, little attention has been given to the evaluation of technical qualities and, in general, to the “usage-oriented” issues. In this paper the existing proposals are examined, the different types of qualities and issues that are relevant to potential users are described, and a coherent and innovative method for the evaluation of OSS is proposed. The proposed method is expected to support the potential user in the evaluation and choice of OSS in a flexible way, taking into account all the aspects that are relevant to the user. %B OSS2007: Open Source Development, Adoption and Innovation (IFIP 2.13) %S IFIP International Federation for Information Processing %I Springer %V 234/2007 %P 173 - 186 %8 2007/// %G eng %& 14 %R http://dx.doi.org/10.1007/978-0-387-72486-7_14 %> https://flosshub.org/sites/flosshub.org/files/OpenBQR.pdf