@article {1864,
	title = {Roles and politeness behavior in community-based free/libre open source software development},
	journal = {Information \& Management},
	year = {2016},
	month = {11/2016},
	abstract = {Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core{\textendash}periphery has focused on software coding-related behaviors. We study how core{\textendash}periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory.

},
	keywords = {Core{\textendash}periphery structure, open source software development, Politeness behavior},
	issn = {03787206},
	doi = {10.1016/j.im.2016.11.006},
	url = {https://crowston.syr.edu/sites/crowston.syr.edu/files/Group_maintenance\%20paper\%20to\%20share.pdf},
	author = {Kangning Wei and Kevin Crowston and Eseryel, U.Yeliz and Robert Heckman}
}
@conference {691,
	title = {From Individual Contribution to Group Learning},
	booktitle = {OSS2006: Open Source Systems (IFIP 2.13)},
	series = {IFIP International Federation for Information Processing},
	year = {2006},
	pages = {77 - 90},
	publisher = {Springer},
	organization = {Springer},
	abstract = {Open Source Software (OSS) groups experience many benefits and challenges with respect to the core group{\textquoteright}s effectiveness. In order to capitalize on the benefits and minimize the challenges, OSS groups must learn not only on the individual level, but also on the group level. OSS groups learn by integrating individual contributions into the group{\textquoteright}s product and processes.
This paper reports on the characteristics of the learning process in OSS groups. The study utilized an embedded single case study design that observed and analyzed group learning processes in the Apache Web server OSS project. The study used learning opportunity episodes (LOE) as the embedded unit of analysis and developed and utilized three content analytic schemes to describe the characteristics of the learning process and the factors affecting this process.
},
	keywords = {apache, case study},
	doi = {http://dx.doi.org/10.1007/0-387-34226-5_8},
	attachments = {https://flosshub.org/sites/flosshub.org/files/From\%20Individual\%20Contribution\%20to\%20Group\%20Learning.pdf},
	author = {Hala Annabi and Kevin Crowston and Robert Heckman}
}
