@proceedings {1457,
	title = {The Impact of Formal QA Practices on FLOSS Communities {\textendash} The Case of Mozilla},
	volume = {378},
	year = {2012},
	month = {09/2012},
	pages = {262-267},
	publisher = {IFIP AICT,  Springer},
	abstract = {The number of FLOSS projects that include a QA step in the development model is increasing which suggests that a new layer may be emerging in the classic {\textquotedblleft}onion model{\textquotedblright}. This change might affect the information flow within projects and implicitly their sustainability. Communities, the essential resource of FLOSS projects, have been extensively studied but questions concerning QA remain. This paper takes a step towards answering such questions by analyzing QA mailing lists and issue tracker data for the Mozilla group of projects. Because the Bugzilla data set contains over half a million bugs, data processing and analysis is a considerable challenge for this research. The provisional conclusions are that QA activity may not be increasing steadily over time but is dependent on other factors and that the QA team and other groups of contributors form a highly connected network that doesn{\textquoteright}t contain isolates.},
	keywords = {email, information flow, mailing lists, mozilla, quality assurance, social network analysis, test},
	author = {Barham, Adina}
}
@conference {785,
	title = {Quality Improvement in Volunteer Free Software Projects: Exploring the Impact of Release Management},
	booktitle = {OSS2005: Open Source Systems },
	year = {2005},
	pages = {309-310},
	abstract = {Even though free software has achieved great popularity and success in recent years, there are a number of product quality challenges facing the open source development model. There is significant room for further quality improvement and one area that deserves special attention is release management. This research will identify problems with current release practices, verify possible advantages of an increasingly popular release model, and develop interventions to improve release management in free software projects. The research also aims to answer the fundamental question as to how volunteer projects can deliver predictable and high quality software.},
	keywords = {free software, open source, process improvement, quality assurance, release management, volunteer projects},
	url = {http://pascal.case.unibz.it/handle/2038/1429},
	author = {Martin Michlmayr}
}
