@proceedings {1790,
	title = {Measuring the Crowd {\textendash} A Preliminary Taxonomy of Crowdsourcing Metrics},
	year = {2015},
	month = {08/2015},
	abstract = {Crowdsourcing initiatives benefit from tapping into diversity. A
vast plethora of disparate individuals, organizations, frameworks
and skillsets can all play a role in sourcing solutions to a
challenge. Nevertheless, while crowdsourcing has become a
pervasive phenomenon, there is a paucity of research that
addresses how the crowdsourcing process is measured. Whereas
research has advanced various taxonomies of crowdsourcing none
to date have specifically addressed the issue of measuring either
specific stages of the crowdsourcing process or the process as a
whole. As a first step towards achieving this goal, this research-inprogress
paper examines crowdsourcing at the operational level
with a view towards (i) identifying the parts of the process (ii)
identifying what can be measured and (iii) categorising
operational metrics to facilitate deployment in practice. The
taxonomy advanced is overarching in nature and can be deployed
across disciplines. Furthermore, the preliminary taxonomy
presented will offer practitioners a comprehensive list of metrics
that will enable them to facilitate comparison across various
crowdsourcing initiatives.},
	url = {http://www.opensym.org/os2015/proceedings-files/p200-cullina.pdf},
	attachments = {https://flosshub.org/sites/flosshub.org/files/p200-cullina.pdf},
	author = {Eoin Cullina and Kieran Conboy and Morgan, Lorraine}
}
@conference {649,
	title = {Benefits and Drawbacks of Open Source Software: An Exploratory Study of Secondary Software Firms},
	booktitle = {OSS2007: Open Source Development, Adoption and Innovation (IFIP 2.13)},
	series = {IFIP International Federation for Information Processing },
	volume = {234/2007},
	year = {2007},
	month = {2007///},
	pages = {307 - 312},
	publisher = {Springer},
	organization = {Springer},
	chapter = {33},
	abstract = {Much of the assessment of OSS benefits and drawbacks has been based on anecdotal evidence appearing in practitioner publications, white papers, web articles etc. To a greater extent this research has tended to concentrate more on the technical benefits and drawbacks of OSS rather than their business counterparts. Furthermore, public administrations and companies operating within the primary software sector have traditionally been the focus for research on OSS benefits and drawbacks. Taking the viewpoint of IS/IT managers in 13 companies operating in the secondary software sector in Europe, this paper examines their experiences of the benefits/drawbacks of OSS.
},
	issn = {978-0-387-72485-0},
	doi = {http://dx.doi.org/10.1007/978-0-387-72486-7_33},
	attachments = {https://flosshub.org/sites/flosshub.org/files/Benefits\%20and\%20Drawbacks.pdf},
	author = {Morgan, Lorraine and Finnegan, Patrick}
}
@conference {735,
	title = {An Analysis of COSPA - A Consortium for Open Source in the Public Administration},
	booktitle = {OSS2005: Open Source Systems },
	year = {2005},
	pages = {125-129},
	abstract = {This paper reflects on a two-year EU funded specific research targeted project that officially began in January 2004 entitled COSPA, a Consortium for studying, evaluating and supporting the introduction of Open Source Software and Open Data Standards in the Public Administration. COSPA focuses on office automation and desktop system software and aims at rigorously measuring the effort, costs and benefits of a transition to Open Source. The project involves 15 European Universities and Public Administrations from Italy, Hungary, Ireland, Denmark, UK, Belgium and about sixty observers, including the University of Alberto (Canada), Victoria University of Wellington (New Zealand) and the United Nations Educational Scientific and Cultural Organisation (UNESCO).},
	url = {http://pascal.case.unibz.it/handle/2038/624},
	author = {Morgan, Lorraine}
}
@conference {728,
	title = {Assessing the Role of Open Source Software in the European Secondary Software Sector: A Voice from Industry},
	booktitle = {OSS2005: Open Source Systems },
	year = {2005},
	pages = {82-87},
	abstract = {This paper addresses the open source software (OSS) phenomenon from an industry perspective and reveals a number of complexities surrounding the role of OSS in the secondary software sector. It presents the research results of an international workshop which was hosted with the explicit intention of extracting the voice of key industrial stakeholders. The data was gathered and analysed using a qualitative approach which revealed the key strengths and weaknesses of OSS from an industrial perspective. This formed the foundations for developing a framework describing the emerging commercial incarnation of OSS (we refer to this as Open Source Software, Inc.) The paper concludes that the European secondary software sector recognise the benefits of leveraging OSS but are aware of key issues pertinent to such an end.},
	url = {http://pascal.case.unibz.it/handle/2038/752},
	author = {{\r A}gerfalk, P{\"a}r J and Deverell, Andrea and Fitzgerald, Brian and Morgan, Lorraine}
}
