@article {1344, title = {Collaboration in Open Source Domains}, journal = {International Journal of Open Source Software and Processes}, volume = {1}, year = {2009}, pages = {17 - 28}, abstract = {Free and open source software (F/OSS) developers have a tendency to build feature-centric projects rather than following a user-centered design, ignoring the necessity of usability in the resulting product. While there are many reasons behind this, the main cause can be stated as the lack of awareness of usability from developers{\textquoteright} point of view and little interaction of project stakeholders with Human-Computer Interaction (HCI) studies. This chapter examines different types of collaboration methods of usability experts and developers focusing particularly on open source projects, together with potential issues envisaged during the communication phases. The chapter also focuses on the collaboration trends and patterns of HCI experts, developers and users with an emphasis on concerns related to inefficient exploitation of current tools and technologies and provide an open usability engineering method which could be exploited in distributed projects}, issn = {1942-3934}, doi = {10.4018/jossp.2009070102}, author = {G{\"o}rkem {\c C}etin and G{\"o}kt{\"u}rk, Mehmet} } @article {flosswp362, title = {An Analysis of Involvement of HCI Experts in Distributed Software Development: Practical Issues}, year = {2007}, month = {July}, abstract = {Abstract. Traditionally, free and open source software (F/OSS) developers have focused more on the features of a specific application, most of the time ignoring the necessity of user-centric design. This has mainly stemmed from the fact that developers have little interaction with HCI studies, knowledge bases and reports. Moreover, the lack of user interface designers has resulted in a lack of awareness of this area. As a consequence, the user centric design phenomenon within F/OSS applications has been neglected. In this paper, we have mentioned various problems that would slow down a F/OSS project development towards a user-engineered software, and investigated the ways that HCI experts and developers interact with each other and researched bug reporting systems by means of eligibility to issue usability bugs. For the conclusion part, we have explored possible ways to achieve a user-centric design in a project with asynchronous interaction among geographically distributed developers.}, attachments = {https://flosshub.org/sites/flosshub.org/files/cetin-verzulli-sandra}, author = {G{\"o}rkem {\c C}etin and Damiano Verzulli and Sandra Frings} } @article {flosswp361, title = {Out of Box Experience Issues of Free and Open Source Software}, year = {2007}, month = {July}, abstract = {Abstract. This study addresses the Out-Of-Box Experience (OOBE) usability issues of Free and Open Source Software (F/OSS) considering outcomes of distributed development process and high number of available product choices. A methodology is presented, usability experiments are conducted and results are discussed. The objective was to determine key factors that affect usability of F/OSS during OOBE and first hours of use. We concluded that OOBE of F/OSS was significant in software usability perception and possible adoption. User experience, visible structure, consistency and functionality of the interface had significant impact on OOBE and first hours of use. Neither online support, nor product box appearance appeared as important.}, attachments = {https://flosshub.org/sites/flosshub.org/files/gokturkcetin}, author = {G{\"o}kt{\"u}rk Mehmet and G{\"o}rkem {\c C}etin} }