@article {flosswp41,
	title = {Knowing in Practice: Enacting a Collective Capability in Distributed Organizing},
	journal = {Organization Science},
	volume = {13},
	number = {3},
	year = {2002},
	month = {05/2002},
	abstract = {In this paper, I outline a perspective on knowing in practice which highlights the essential role of human action in knowing how to get things done in complex organizational work. The perspective suggests that knowing is not a static embedded ca- pability or stable disposition of actors, but rather an ongoing social accomplishment, constituted and reconstituted as actors engage the world in practice. In interpreting the findings of an empirical study conducted in a geographically dispersed high- tech organization, I suggest that the competence to do global product development is both collective and distributed, grounded in the everyday practices of organizational members. I conclude by discussing some of the research implications of a perspective on organizational knowing in practice.},
	attachments = {https://flosshub.org/sites/flosshub.org/files/orlikowski.pdf},
	author = {Wanda Orlikowski}
}
@article {flosswp383,
	title = {Knee-jerk Anti-LOOPism and other E-mail Phenomena: Oral, Written, and Electronic Patterns in Computer-Mediated Communication},
	number = {WP \3578-93},
	year = {1993},
	month = {June},
	institution = {Massachusetts Institute of Technology},
	type = {Technical Report},
	address = {Cambridge, MA},
	abstract = {This paper reports on an empirical investigation into the on-going electronic interaction of a natural distributed group. Prior organizational research into use of electronic media has focused primarily on usage patterns and only occasionally on a few linguistic features, while linguistics researchers have looked more closely at certain technical aspects of language use in electronic communication. Interested in a broader range of linguistic and textual features that might be exhibited in the electronic mail medium, we conducted an exploratory study of the electronic communication of a task-oriented group over a 27-month period. Using qualitative and quantitative techniques, we found that the electronic mail messages displayed features normally associated with both speech and written discourse, as well as features that seem new to the electronic medium. The use of all three patterns was influenced by characteristics of the medium, the group, and its task.},
	author = {JoAnne Yates and Wanda Orlikowski}
}
