@proceedings {1283,
	title = {Framing the Conundrum of Total Cost of Ownership of Open Source Software},
	year = {2011},
	month = {10/2011},
	pages = {208-219},
	publisher = {Springer},
	abstract = {This paper reflects the results of phase I of our study on the total cost of ownership (TCO) of open source software adoption. Not only have we found TCO to be an intriguing issue but it is contentious, baffling and each company approaches it in a distinctive manner (and sometimes not at all). In effect it is a conundrum that needs unpacking before it can be explained and understood. Our paper discusses the components of TCO as total cost of ownership and total cost of acquisition (and besides). Using this broad dichotomy and its various components we then analyze our data to make sense of procurement decisions in relation to open source software in the public sector and private companies.},
	keywords = {benefits, exit costs, open source software, software adoption, Survey, tco, total cost of ownership},
	author = {Maha Shaikh and Cornford, Tony}
}
@conference {1255,
	title = {{\textquoteright}Letting go of Control{\textquoteright} to Embrace Open Source: Implications for Company and Community},
	booktitle = {2010 43rd Hawaii International Conference on System Sciences (HICSS 2010)},
	year = {2010},
	pages = {1 - 10},
	publisher = {IEEE},
	organization = {IEEE},
	address = {Honolulu, Hawaii, USA},
	abstract = {It is increasingly understood across the information technology and services sector that engagement with the open source software model can serve as a means for firms to capture intellectual energy, learn about productive software processes, access relevant technical skills, identify and recruit staff, as well as obtain valuable resources including code. This paper reports a study undertaken within two large global IT companies that have been actively involved with open source for more than ten years. The study involved over 30 semi-structured interviews with employees of the companies drawn from top, middle, and lower level management, and included active and experienced developer as well as open source community members. Our findings indicate how these companies have adapted their day-to-day management practices to take into account the need for flexibility and freedom expected by open source communities. This paper focuses on how they {\textquoteright}let go of control{\textquoteright} and what the implications of this are for both companies and the communities involved. Our data reveals a number of themes and in this paper we focus on three principal ones; issues of requirements, total cost of adoption, and alignment of open source engagement with long term company strategy.},
	keywords = {adoption, companies, interviews, organizations},
	isbn = {978-1-4244-5509-6},
	doi = {10.1109/HICSS.2010.1},
	attachments = {https://flosshub.org/sites/flosshub.org/files/07-06-01.pdf},
	author = {Maha Shaikh and Cornford, Tony}
}
