Singh V, Twidale MB, Nichols DM. Users of Open Source Software - How Do They Get Help?. 42nd Hawaii International Conference on System Sciences (HICSS 2009). Los Alamitos, CA, USA: IEEE Computer Society; 2009;:1-10. PDF icon 07-07-04.pdf (254.75 KB)
Nichols DM, Twidale MB. Usability processes in open source projects. Software Process: Improvement and Practice. 2006;11(2):149 - 162.
Nichols DM, McKay D, Twidale MB. Participatory Usability: supporting proactive users. Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer Human Interaction - New Zealand Chapter (CHINZ'03). ACM SIGCHI New Zealand.; 2003;:63–68. PDF icon nicholsmckaytwidale.pdf (250.41 KB)
Nichols DM, Twidale MB. Usability and Open Source Software. Working Paper 02/10, Department of Computer Science, University of Waikato. Department of Computer Science, University of Waikato; 2002;. PDF icon nicholstwidale1.pdf (103.21 KB)
Nichols DM, Thomson K, Yeates SA. Usability and open-source software development. Proceedings of the Symposium on Computer Human Interaction. ACM SIGCHI New Zealand; 2001;:49–54. PDF icon nichols.pdf (40.74 KB)