An Empirical Study of Volunteer Members' Perceived Turnover in Open Source Software Projects
|Title||An Empirical Study of Volunteer Members' Perceived Turnover in Open Source Software Projects|
|Publication Type||Conference Paper|
|Year of Publication||2012|
|Authors||Yu, Yiqing, Benlian Alexander, and Hess Thomas|
|Secondary Title||45th Hawai'i International Conference on System Sciences|
|Keywords||developers, launchpad, sourceforge, Survey|
Turnover of volunteer members and the ensuing instability bring about severe problems to open source software (OSS) projects. To better understand it, we based our study on Herzberg ́s two-factor theory to investigate the influence of hygiene factors on volunteer members ́ dissatisfaction and perceived turnover. After empirically testing the research model, we found shortcomings in project regulation and administration are the key reason for volunteer members ́ dissatisfaction, followed by future rewards and personal needs for software functionalities. By contrast, a possible lack of supportive working relationship among OSS developers was not found to be a trigger for developer dissatisfaction. Dissatisfaction was confirmed to be a significant predictor of perceived turnover. The results demonstrates generalized hygiene factors cannot unreflectively be transferred into the OSS context because volunteer members ́ personal expectation has a weaker influence on perceived turnover than objective attributes of OSS project. Our study further makes suggestions for project administrators.
"After designing the questionnaire, we conducted a web-based survey by inviting developers working in sourceforge.net and launchpad.net."