<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Yu, Yiqing</style></author><author><style face="normal" font="default" size="100%">Benlian, Alexander</style></author><author><style face="normal" font="default" size="100%">Hess, Thomas</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">An Empirical Study of Volunteer Members' Perceived Turnover in Open Source Software Projects</style></title><secondary-title><style face="normal" font="default" size="100%">45th Hawai'i International Conference on System Sciences</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">developers</style></keyword><keyword><style  face="normal" font="default" size="100%">launchpad</style></keyword><keyword><style  face="normal" font="default" size="100%">sourceforge</style></keyword><keyword><style  face="normal" font="default" size="100%">Survey</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2012</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2012</style></date></pub-dates></dates><pages><style face="normal" font="default" size="100%">3396-3405</style></pages><abstract><style face="normal" font="default" size="100%">Turnover of volunteer members and the ensuing instability bring about severe problems to open source software (OSS) projects. To better understand it, we based our study on Herzberg ́s two-factor theory to investigate the influence of hygiene factors on volunteer members ́ dissatisfaction and perceived turnover. After empirically testing the research model, we found shortcomings in project regulation and administration are the key reason for volunteer members ́ dissatisfaction, followed by future rewards and personal needs for software functionalities. By contrast, a possible lack of supportive working relationship among OSS developers was not found to be a trigger for developer dissatisfaction. Dissatisfaction was confirmed to be a significant predictor of perceived turnover. The results demonstrates generalized hygiene factors cannot unreflectively be transferred into the OSS context because volunteer members ́ personal expectation has a weaker influence on perceived turnover than objective attributes of OSS project. Our study further makes suggestions for project administrators.</style></abstract><notes><style face="normal" font="default" size="100%">&quot;After designing the questionnaire, we conducted a web-based survey by inviting developers working in sourceforge.net and launchpad.net.&quot;</style></notes></record></records></xml>