@inbook {53,
	title = {Why hackers do what they do: Understanding motivation and effort in free/open source software projects},
	booktitle = {Perspectives on Free and Open Source Software},
	year = {2005},
	publisher = {MIT Press},
	organization = {MIT Press},
	attachments = {https://flosshub.org/sites/flosshub.org/files/lakhaniwolf.pdf},
	author = {Karim R Lakhani and Wolf, R.},
	editor = {Feller, J. and Fitzgerald, Brian and Hissam, S. and Karim R Lakhani}
}
@article {146,
	title = {Community, joining, and specialization in open source software innovation: a case study},
	journal = {Research Policy},
	volume = {32},
	number = {7},
	year = {2003},
	note = {first, telephone interviews
"Secondly, we collected the project{\textquoteright}s public email conversations stored in the projects{\textquoteright} 
mailing lists which is archived on Freenet{\textquoteright}s website"
"The third source of data included the history of changes to the software code available 
via the project{\textquoteright}s software repository within the CVS ({\textquoteleft}Concurrent Versioning System{\textquoteright}) source 
code management tool"
"Fourthly, in order obtain contextual understanding of the project we collected publicly 
available documents related to open source in general and to the project in particular. Among 
the most important sources were the Freenet project web pages (e.g. the Frequently Asked 
Questions (FAQ)7), Ian Clarke{\textquoteright}s master thesis (1999), newspaper interviews with the core 
developers, and a technical paper (Clarke, Sandberg, Wiley, \& Hong, 2000) describing the 
Freenet project written by some of the developers."},
	pages = {1217-1241},
	abstract = {This paper develops an inductive theory of the open source software innovation process by focussing on the creation of Freenet, a project aimed at developing a decentralized and anonymous peer-to-peer electronic file sharing network. We are particularly interested in the strategies and processes by which new people join the existing community of software developers, and how they initially contribute code. Analyzing data from multiple sources on the Freenet software development process, we generate the constructs of "joining script", We are grateful to helpful comments from two anonymous reviewers. We also thank Chris Argyris, John Seely Brown, Eric von Hippel, Stefan Haefliger, Petra Kugler, Heike Bruch, Simon Gchter, Simon Peck, and Hari Tsoukas for helpful comments and suggestions. Ben Ho and Craig Lebowitz provided technical assistance with data importation and parsing. We would like to thank Ian Clarke and the Freenet developers for their willingness to participate in our study and providing key insights into the open source development process. Karim R. Lakhani would like to acknowledge the generous support of The Boston Consulting Group and Canada{\textquoteright}s Social Science and Humanities Research Council doctoral fellowship. Georg von Krogh and Sebastian Spaeth acknowledge the generous support from the Research Foundation at the University of St. Gallen.},
	keywords = {cvs, email, email archives, freenet, INNOVATION, mailing lists, roles, source code},
	doi = {http://dx.doi.org/10.1016/S0048-7333(03)00050-7},
	attachments = {https://flosshub.org/sites/flosshub.org/files/krogh03.pdf},
	author = {Georg von Krogh and Spaeth, S. and Karim R Lakhani}
}
@article {116,
	title = {How open source software works: "free" user-to-user assistance},
	journal = {Research Policy},
	volume = {32},
	number = {6},
	year = {2003},
	note = {"The empirical data we collected for study was related to postings to the Apache Usenet help forum, CIWS-U (comp.infosystems.www.servers.unix). "
"For data regarding long-term participation in CIWS-U{\textemdash}who participated, long-term trends, etc.{\textemdash}we examined Usenet posting patterns from 1996 to 1999."
"The Usenet log data was obtained from a World Wide Web service called Deja.com (since acquired by Google)"
survey},
	pages = {923-943},
	abstract = {Research into free and open source software development projects has so far largely focused on how the major tasks of software development are organized and motivated. But a complete project requires the execution of "mundane but necessary" tasks as well. In this paper, we explore how the mundane but necessary task of field support is organized in the case of Apache web server software, and why some project participants are motivated to provide this service gratis to others. We find that the Apache field support system functions effectively. We also find that, when we partition the help system into its component tasks, 98\% of the effort expended by information providers in fact returns direct learning benefits to those providers. This finding considerably reduces the puzzle of why information providers are willing to perform this task "for free." Implications are discussed.},
	keywords = {apache, help, logs, MOTIVATION, participants, Survey, usenet},
	doi = {http://dx.doi.org/10.1016/S0048-7333(02)00095-1},
	url = {http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.110.8172\&rep=rep1\&type=pdf},
	attachments = {https://flosshub.org/sites/flosshub.org/files/lakhani2003.pdf},
	author = {Karim R Lakhani and von Hippel, Eric}
}
