@inbook {1736,
	title = {A Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools},
	booktitle = {Open Source Systems: Adoption and Impact},
	series = {IFIP Advances in Information and Communication Technology},
	volume = {451},
	year = {2015},
	pages = {81-90},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	abstract = {Business Process Management Systems (BPMS) provide support for modeling, developing, deploying, executing and evaluating business processes in an organization. Selecting a BPMS is not a trivial task, not only due to the many existing alternatives, both in the open source and proprietary realms, but also because it requires a thorough evaluation of its capabilities, contextualizing them in the organizational environment in which they will be used. In this paper we present a methodology to guide the systematic evaluation of BPMS that takes into account the specific needs of each organization. It provides a list of key characteristics of BPMS which are ranked by the organization and evaluated using test cases and quantitative criteria. We also present case studies of open source and proprietary BPMS evaluations following our proposal.
},
	keywords = {Business Process Management Systems (BPMS), Evaluation methodology, Open source and proprietary BPMS, Systematic approach},
	isbn = {978-3-319-17836-3},
	doi = {10.1007/978-3-319-17837-0_8},
	url = {http://dx.doi.org/10.1007/978-3-319-17837-0_8},
	author = {Delgado, Andrea and Calegari, Daniel and Milanese, Pablo and Falcon, Renatta and Garc{\'\i}a, Esteban},
	editor = {Damiani, Ernesto and Frati, Fulvio and Dirk Riehle and Wasserman, Anthony I.}
}
