@conference {1691,
	title = {Older Adults and Free/Open Source Software},
	booktitle = {The International SymposiumProceedings of The International Symposium on Open Collaboration - OpenSym {\textquoteright}14},
	year = {2014},
	pages = {1 - 10},
	publisher = {ACM Press},
	organization = {ACM Press},
	address = {Berlin, GermanyNew York, New York, USA},
	abstract = {The global population is aging rapidly, and older adults are becoming increasingly technically savvy. This paper explores ways to engage these individuals to contribute to free/open source software (FOSS) projects. We conducted a pilot diary study to explore motivations, barriers, and the contribution processes of first-time contributors in a real time, qualitative manner. In addition, we measured their self-efficacy before and after their participation. We found that what drove participants were intrinsic motivations, altruism, and internal values, which differed from previous work with older adults and with the general FOSS population. We also found that self-efficacy did not change significantly, even when participants encountered significant barriers or setbacks. The top 3 barriers were lack of communication, installation issues, and documentation issues. We found that asking for and receiving help, and avoiding difficult development environments were more likely to lead to success. To verify these results, we encourage a future large-scale diary study that involves multiple demographics. Given our pilot study, we recommend that future outreach efforts involving older adults focus on how to effectively communicate and build community amongst older contributors.
},
	isbn = {9781450330169},
	doi = {10.1145/2641580.2641589},
	author = {Davidson, Jennifer and Umme Ayda Mannan and Rithika Naik and Ishneet Dua and Jensen, Carlos}
}
@proceedings {1451,
	title = {Exploring the Role of Outside Organizations in Free / Open Source Software Projects},
	volume = {378},
	year = {2012},
	month = {09/2012},
	pages = {201-215},
	publisher = {IFIP AICT},
	abstract = {Free/Open Source Software (FOSS) projects have a reputation for being grass-roots efforts driven by individual contributors volunteering their time and effort. While this may be true for a majority of smaller projects, it is not always the case for large projects. As projects grow in size, importance and complexity, many come to depend on corporations, universities, NGO{\textquoteright}s and governments, for support and contributions, either financially or through seconded staff. As outside organizations get involved in projects, how does this affect their governance, transparency and direction? To study this question we gathered bug reports and commit logs for GCC and the Linux Kernel. We found that outside organizations contribute a majority of code but rarely participate in bug triaging. Therefore their code does not necessarily address the needs of others and may distort governance and direction. We conclude that projects should examine their dependence on outside organizations},
	keywords = {bug reports, commit, Community sustainability, Contributor affiliation, gcc, governance, linux kernel, Participation metrics},
	url = {http://research.engr.oregonstate.edu/hci/sites/research.engr.oregonstate.edu.hci/files/papers/forrest2012exploring.pdf},
	author = {Forrest, Darren and Jensen, Carlos and Mohan, Nitin and Davidson, Jennifer}
}
