@proceedings {1283,
	title = {Framing the Conundrum of Total Cost of Ownership of Open Source Software},
	year = {2011},
	month = {10/2011},
	pages = {208-219},
	publisher = {Springer},
	abstract = {This paper reflects the results of phase I of our study on the total cost of ownership (TCO) of open source software adoption. Not only have we found TCO to be an intriguing issue but it is contentious, baffling and each company approaches it in a distinctive manner (and sometimes not at all). In effect it is a conundrum that needs unpacking before it can be explained and understood. Our paper discusses the components of TCO as total cost of ownership and total cost of acquisition (and besides). Using this broad dichotomy and its various components we then analyze our data to make sense of procurement decisions in relation to open source software in the public sector and private companies.},
	keywords = {benefits, exit costs, open source software, software adoption, Survey, tco, total cost of ownership},
	author = {Maha Shaikh and Cornford, Tony}
}
