Bach P, Carroll J. FLOSS UX Design: An Analysis of User Experience Design in Firefox and OpenOffice.org. In: OSS2009: Open Source Ecosystems: Diverse Communities Interacting (IFIP 2.13). Vol 299/2009. Springer; 2009. p. 237-50. (IFIP Advances in Information and Communication Technology ; vol 299/2009). Abstract  Download: Floss UX Desing (207.1 KB)