Wei K, Crowston K, Eseryel UY, Heckman R. Roles and politeness behavior in community-based free/libre open source software development. Information & Management [Internet]. 2016;. https://crowston.syr.edu/sites/crowston.syr.edu/files/Group_maintenance%20paper%20to%20share.pdf
Scialdone M, Li N, Heckman R, Crowston K. Group Maintenance Behaviors of Core and Peripherial Members of Free/Libre Open Source Software Teams. In OSS2009: Open Source Ecosystems: Diverse Communities Interacting (IFIP 2.13). Springer; 2009. pp. 298 - 309. PDF icon Group Maintenance Behavior (213.01 KB)
Li Q, Heckman R, Allen E, Crowston K, Eseryel UY, Howison J, et al.. Asynchronous Decision-Making in Distributed Teams. In Computer Supported Cooperative Work 2008. 2008. pp. 1–2. PDF icon CSCW2008FLOSSposter_sub.pdf (299.56 KB)PDF icon CSCW2008Poster11x17sub.pdf (202.73 KB)
Heckman R, Crowston K, Eseryel U, Howison J, Allen E, Li Q. Emergent Decision-Making Practices in Free/Libre Open Source Software (Floss) Development Teams. In OSS2007: Open Source Development, Adoption and Innovation (IFIP 2.13). Springer; 2007. pp. 71 - 84. PDF icon Emergent Decision-Making (232.58 KB)
Heckman R, Crowston K, Li Q, Allen E, Eseryel UY, Howison J. Emergent Decision-making Practices in Technology-Supported Self-Organizing Distributed Teams. In Twenty Seventh International Conference on Information Systems. 2006. pp. 1–12. PDF icon decision_making_practices.pdf (336.59 KB)
Annabi H, Crowston K, Heckman R. From Individual Contribution to Group Learning. In OSS2006: Open Source Systems (IFIP 2.13). Springer; 2006. pp. 77 - 90. PDF icon From Individual Contribution to Group Learning (955.37 KB)
Heckman R, Crowston K, Li Q, Allen E, Eseryel UY, Howison J, et al.. Emergent decision-making practices in technology-supported self-organizing distributed teams. the International Conference on Information Systems (ICIS 2006). Milwaukee, WI, 10–13 Dec; 2006.
Crowston K, Heckman R, Misiolek N. A structurational perspective on leadership in technology-supported self-organizing small groups. Syracuse University School of Information Studies; 2006. PDF icon CrowstonHeckmanMisiolek.pdf (490.79 KB)
Crowston K, Heckman R, Annabi H, Masango C. A structurational perspective on leadership in Free/Libre Open Source Software teams. In OSS2005: Open Source Systems [Internet]. 2005. pp. 9-15. http://pascal.case.unibz.it/handle/2038/623