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Harper F, Frankowski D, Drenner S, Ren Y, Kiesler S, Terveen L, et al. Talk Amongst Yourselves: Inviting Users to Participate in Online Conversations.. In: International Conference on Intelligent User Interfaces . Honolulu, Hawaii: ACM; 2007. p. 62-71. (Proceedings of the 12th international conference on Intelligent user interfaces).
Cosley D, Frankowski D, Terveen L, Riedl J. Using Intelligent Task Routing and Contribution Review to Help Communities Build Artifacts of Lasting Value. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Montreal, Quebec, Canada: ACM; 2006. p. 1037-46.
Ludford P, Frankowski D, Reily K, Wilms K, Terveen L. Because I Carry My Cell Phone Anyway: Functional Location-Based Reminder Applications. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Montreal, Quebec, Canada: ACM; 2006. p. 889-98.
Cosley D, Frankowski D, Kiesler S, Terveen L, Riedl J. How Oversight Improves Member-Maintained Communities. In: ACM SIGCHI Conference on Human Factors in Computing Systems. Portland OR: ACM; 2005.