Emergent Decision-making Practices in Technology-Supported Self-Organizing Distributed Teams

TitleEmergent Decision-making Practices in Technology-Supported Self-Organizing Distributed Teams
Publication TypeConference Paper
Year of Publication2006
AuthorsHeckman, Robert, Crowston Kevin, Li Qing, Allen Eileen, Eseryel U. Yeliz, and Howison James
Secondary TitleTwenty Seventh International Conference on Information Systems
Pagination1–12
Abstract

We seek to identify work practices that make technology-supported self-organizing distributed (or virtual) teams (TSSODT for short) effective in producing outputs satisfactory to their sponsors, meeting the needs of their members and continuing to function. A particularly important practice for team effectiveness is decision making: are the right decisions made at the right time to get the work done in a way that satisfies team sponsors, keeps contributors happy and engaged, and enables continued team success? In this research-in-progress paper, we report on an inductive qualitative analysis of 120 decision episodes taken by 2 Free/libre Open Source Software development teams (the completed paper will include 360 episodes from 6 teams). Our analysis revealed differences in the performance of the two teams that seems to be related to differences in overall project effectiveness.

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